idverde provided arboricultural services to Birmingham City Council from December 2010 when the company was awarded a five-year contract. This was subsequently extended in December 2015, with the addition of works in the southern half of the city.

The contract encompassed a range of arboricultural works ranging from initial planting, through to maintenance pruning, and ultimately felling and stump-grinding, to the Council’s non-highway tree stock. All works were carried out in accordance with BS3998:2010, and budget holders typically included Housing, Education, Parks and Woodlands, Transportation, Bereavements, and Allotments.

Resources deployed on the contract included:

  • Six Arb gangs
  • One Stumpgrinding gang
  • Two Surveyors
  • Five 7.5t and two 3.5t Arb trucks
  • One John Deere four-wheel-drive tractor, with Botex timber trailer and crane
  • One Vermeer SC60TX and one Rayco RG35 stumpgrinder
  • Eight woodchippers

In September 2012 we were asked to undertake up to 20,000 Tree Hazard Assessments over the 2012/13 winter period. Having successfully delivered these surveys, the Council then asked us to deploy two surveyors on a full-time basis.

The contract also included the provision of an emergency call-out service, available 24 hours a day, 365 days-a-year, with a contracted two-hour response time. We were called upon regularly throughout the year, with a typical call-out frequency of 10 per month.

Call-outs are made when a risk assessment by the Council’s Tree Officers shows immediate attention is required, and scenarios can include anything from a damaged branch to a completely windblown tree.

idverde’s staff rota for out-of-hours cover comprised a three-person work team and a manager. All vehicles are equipped with tracker systems, enabling us to contact the nearest team to an incident and accurately record attendance times.

As the nature of emergency call-outs can vary widely, the Team Leader holds a set of keys and has full access tour fleet of plant and machinery. Both the Team Leader and Manager are empowered to make decisions to ensure both a safe system of work is established and that the job is completed in the most efficient manner.