Location idverde UK, St Helens
Hours per week 40
Job Reference
Application Deadline 03-11-2021
Job Type Full-time

About the role

MAIN PURPOSE OF JOB

To undertake tree condition surveys and detailed tree inspections. To provide quotations, reports and technical support to colleagues, customers and clients as required. To undertake ad-hoc and programmed inspections of the trees, entering data onto a computerised system and where necessary specifying remedial works. Support the operational team to generate sales and support the estimating team with tenders. Complete regular adhoc quality and safety audits to support the operations team in ensuring compliance with industry best practice, guidelines, and regulations. Support the Regional Arboriculture Manager with the upkeep and renewal of the Arboriculture Association accreditation.

PRINCIPAL ACCOUNTABILITIES

General

  • Undertake all routine and specialised tree surveying, focusing on best practice
  • Undertake audits of works to ensure quality and safety
  • Maintain an up to date knowledge of tree pest and disease developments, national standards relating to trees and developments in arboriculture
  • Communicating with clients to provide quotations, reports and technical support
  • Transform enquiries to sales
  • Accept responsibility and work collaboratively to achieve results
  • Communicate effectively, keep managers informed, and listen and ask questions to ensure understanding
  • Be reliable in your attendance at work and to follow company rules and procedures if absent from work for any reason

Customer

  • Create a positive impression with our customers and work to exceed their expectations, presenting a polite and responsible attitude at all times
  • Focus on promoting the company wherever possible and feedback potential leads from sites and local press
  • Dealing with the public in a respectful and efficient manner, answering questions relating to the site, noting and reporting any complaints to your supervisor
  • Represent the company respectfully by wearing the correct corporate clothing, ensuring vehicles and machinery are professionally presented and that sites are kept clean and tidy

SHEQ

  • Ensure that works carried out complies and focuses on the idverde Health & Safety and Environmental Policy
  • Ensure integrity when reporting accidents, near misses and hazards
  • Work areas to be assessed with integrity to ensure potential hazards are removed or adequate control measures are in place to implement a safer working environment
  • Personal Protective Equipment (PPE) to be worn responsibly for each task being undertaken
  • Work to risk assessments and COSHH assessments

Learning

  • Discuss and review your work and job specification and display innovation by planning changes and improvements as appropriate
  • Be suitably trained for all work tasks undertaken and taking training opportunities where relevant
  • Demonstrate innovation by identifying opportunities and suggest alternative and more effective ways of carrying out tasks

Financial

  • Take responsibility in avoiding wastage which will contribute to the company controlling costs
  • Utilise the most economic and effective work practices
  • Show innovation and make suggestions for improvements that may lead to increased productivity
  • Support the operations team with achieving sales targets through lead generation and transformation

KNOWLEDGE AND SKILLS

  • Specific tree knowledge is required to undertake asset inspections
  • Minimum of QCF level 3 Arboricultural qualification Lantra
  • Professional Tree Inspection and relevant industry experience
  • IT literate, MS Office programmes, GIS and Asset management/Survey software Experience of using mobile computing devices Use of Visual Tree Assessment techniques
  • Demonstrable previous relevant industry experience is desirable
  • Self-motivated with the ability to work unsupervised as well as part of a team
  • Good communication skills (written and verbal) with the ability to communicate professionally, concisely and effectively, particularly to those with and without an understanding of trees and tree related issues

PERSONAL QUALITIES

  • Professional attitude
  • Innovative and self-motivated
  • Must be a team player and be respectful of other operatives within the team
  • Must work responsibly as will not always be supervised

Benefits

  • Competitive pay to match your skills and experience
  • Company Car / Car Allowance
  • Bonus Scheme
  • Contributory Pension Scheme
  • Generous Holiday Allowance
  • Access to our idverde Benefits Hub
  • Cycle to Work Scheme
  • Plus much more