Location idverde UK, Shropshire
Hours per week 40
Job Reference
Job Type Full-time

About the role

MAIN PURPOSE OF JOB

To coordinate the day to day running of the contract, encompassing the planning of works and managing the performance and delivery through area-based teams to the required contract specification. The role includes people management, health & safety conformance and assisting the Contract Manager where necessary to deliver the requirements of the Contract.

PRINCIPAL ACCOUNTABILITIES

Contract Performance & Delivery

  • To coordinate teams according to contract specifications and workload.
  • To monitor work progress and performance, taking prompt action when needed and reporting any irregularities or problems to the Contract Manager.
  • To create a positive impression and to foster a good working relationship and the environment with the workforce, Client and third parties.
  • To liaise and work with Client officers at an appropriate level to meet expectations in relation to completed / outstanding /additional work.
  • Maintain records of all tasks completed utilising the Acorn Job Management or other management systems
  • Complete quotes for additional works as and when requested using contract rates.
  • Participate in any joint quality inspections and attend weekly contract monitoring meetings as requested by client officers, where approved by the Contract Manager.

People Management

  • Manage the performance of contract staff, through regular 121s, team meetings, activity briefings and toolbox talks.
  • To give all direct reports the opportunity to discuss their work, challenges and aspirations.
  • Manage any employee relations issues, utilising support from HR, within the parameters of Company policies.
  • Adhere to HR processes and procedures.
  • Ensure all HR matters are dealt with accordingly and passed to the Contract Manager if necessary.
  • Monitor time and attendance and the collation and processing of timesheets for payroll.

KEY PERFORMANCE INDICATORS

  • Complete all grounds maintenance activities to contract specification using Acorn.
  • Achieve a minimum of a “4” on the bi-annual QA report inclusive of on-site, storage and mess facility inspections.
  • Keep all machinery and equipment breakdowns to a minimum.
  • Keep accidents and other H&S incidents to a minimum by implementing good working practices, training and adhering to company H&S policies.
  • Ensure HR processes and procedures are implemented.

KNOWLEDGE AND SKILLS

  • An experienced Supervisor with proven work experience in a similar role.
  • PA1, PA2 and PA6 spraying certificates
  • Full Clean Driving Licence
  • Able to liaise with management at all levels and provide sound technical advice/opinion when requested to do so.
  • Ability to challenge clients with professional technical advice when required.
  •  The ability to train and guide others on horticultural and cleansing practices inclusive of Sports Turf Management, waste collection, and conservation management.
  • A good working knowledge of Health & Safety, its enforcement and ability to impart that knowledge to others inclusive of ROSPA playground inspection requirements.
  • Ideally qualified to IOSH & NVQ 2 level.
  • Wide knowledge of all grounds maintenance activities.
  • The ability to manage others in the same environment including mechanics and mentor/develop apprentices.

PERSONAL QUALITIES

  • Competent
  • Able to work to consistently high standards
  • Professional attitude
  • High level of enthusiasm and motivation
  • Decisive
  • An approachable personality
  • Strong relationship building skills with clients and users
  • Excellent communication skills
  • Flexible in approach to working hours

Benefits

  • Competitive pay to match your skills and experience
  • Contributory Pension Scheme
  • Generous holiday allowance
  • Cycle to Work Scheme
  • Access to our idverde Benefits Hub
  • Plus much more