Location idverde UK, Colchester
Hours per week 40
Job Reference
Job Type Full-time

About the role

MAIN PURPOSE OF JOB

To coordinate the day-to-day running of the contract, encompassing the planning of works and managing the performance and delivery through area-based teams to the required contract specification. The role includes people management, health & safety conformance, and assisting the Contract Manager where necessary to deliver the requirements of the Contract.

PRINCIPAL ACCOUNTABILITIES

Contract Performance & Delivery

  • To coordinate teams according to contract specifications and workload.
  • To monitor work progress and performance, taking prompt action when needed and reporting any irregularities or problems to the Contract Manager.
  • To create a positive impression and to foster a good working relationship and the environment with the workforce, Client, and third parties.
  • To liaise and work with Client officers at an appropriate level to meet expectations in relation to completed / outstanding /additional work.
  • Maintain records of all tasks completed utilising the Acorn Job Management or other management systems
  • Complete quotes for additional works as and when requested using contract rates.
  • Participate in any joint quality inspections and attend weekly contract monitoring meetings as requested by client officers, where approved by the Contract Manager.

People Management

  • Manage the performance of contract staff, through regular 121s, team meetings, activity briefings, and toolbox talks.
  • To give all direct reports the opportunity to discuss their work, challenges, and aspirations.
  • Manage any employee relations issues, utilising support from HR, within the parameters of Company policies.
  • Adhere to HR processes and procedures.
  • Ensure all HR matters are dealt with accordingly and passed to the Contract Manager if necessary.
  • Monitor time and attendance and the collation and processing of timesheets for payroll.

KEY PERFORMANCE INDICATORS

  • Complete all grounds maintenance activities to contract specification using Acorn.
  • Achieve a minimum of a “4” on the bi-annual QA report inclusive of on-site, storage, and mess facility inspections.
  • Keep all machinery and equipment breakdowns to a minimum.
  • Keep accidents and other H&S incidents to a minimum by implementing good working practices, training, and adhering to company H&S policies.
  • Ensure HR processes and procedures are implemented.

KNOWLEDGE AND SKILLS

  • An experienced Supervisor with proven work experience in a similar role.
  • PA1, PA2 and PA6 spraying certificates
  • Full Clean Driving Licence
  • Able to liaise with management at all levels and provide sound technical advice/opinion when requested to do so.
  • Ability to challenge clients with professional technical advice when required.
  •  The ability to train and guide others on horticultural and cleansing practices inclusive of Sports Turf Management, waste collection, and conservation management.
  • A good working knowledge of Health & Safety, its enforcement and ability to impart that knowledge to others inclusive of ROSPA playground inspection requirements.
  • Ideally qualified to IOSH & NVQ 2 level.
  • Wide knowledge of all grounds maintenance activities.
  • The ability to manage others in the same environment including mechanics and mentor/develop apprentices.

PERSONAL QUALITIES

  • Competent
  • Able to work to consistently high standards
  • Professional attitude
  • High level of enthusiasm and motivation
  • Decisive
  • An approachable personality
  • Strong relationship building skills with clients and users
  • Excellent communication skills
  • Flexible in approach to working hours

Benefits

  • Competitive pay to match your skills and experience
  • Contributory Pension Scheme
  • Generous holiday allowance
  • Cycle to Work Scheme
  • Access to our idverde Benefits Hub
  • Plus much more