About the role

MAIN PURPOSE OF JOB

An exciting opportunity has risen for an Arborist/Climber to join our Arboricultural Association Approved contracting team in Wimborne.

The main focus will fall on carrying out general tree maintenance, including, but not limited to pruning, hedge cutting, removal of trees etc. as per client specification.
It also involves working collaboratively within a team to deliver a quality service to our clients and customers by communicating effectively with the team, including supervisors and contract managers.

PRINCIPAL ACCOUNTABILITIES

General

• Undertake all routine and specialised grounds maintenance, focusing on best practice
• Maintain tools responsibly, including cleaning, oiling and sharpening as directed. Damaged or lost items to be reported to your supervisor
• Accept responsibility and work collaboratively to achieve results
• Communicate effectively, to keep managers informed, and listen and ask questions to ensure understanding
• Be efficient and organised, working to company systems e.g. timesheets, work controls tick sheets, rotas
• Be reliable in your attendance at work and to follow company rules and procedures if absent from work for any reason

Customer

• Create a positive impression with our customers and work to exceed their expectations, presenting a polite and responsible attitude at all times
• Focus on promoting the company wherever possible and feedback potential leads from sites and local press
• Dealing with the public in a respectful and efficient manner, answering questions relating to the site, noting and reporting any complaints to your supervisor
• Represent the company respectfully by wearing the correct corporate clothing, ensuring vehicles and machinery are professionally presented and that sites are kept clean and tidy

KEY PERFORMANCE INDICATORS

• Delivering the program on time or ahead of schedule
• Client satisfaction of the quality of work delivered
• Maintaining a consistent attendance record

KNOWLEDGE AND SKILLS

• Hold relevant NPTC CS Units, e.g., CS30, CS31, CS38, CS39 and CS41 (or equivalent) qualifications
• Hold a full current UK driving license with a Trailer License desirable
• Hold a relevant first aid qualification, e.g., AP, EFAW
• Working knowledge of all arboriculture operations
• Ideally working experience in the arboriculture industry for a minimum of 2 years, however, a full training will be provided
• Where required to assist team leader in the preparation of site specific risk assessments, to report accidents and near misses
• Working knowledge of LOLER, PUWER and WAH regulations
• Liaise with team leader to ensure work schedules are maintained

PERSONAL QUALITIES

• Professional attitude
• Innovative and self-motivated
• Must be a team player and be respectful of other operatives within the team
• Must work responsibly as will not always be supervised

• Will have an excellent communication and people management skills