Since February 2006 idverde UK (via its subsidiary company, Quadron Services) has been responsible for all grounds maintenance and associated activities within the Royal Borough of Kingston. The scope of the contract includes all elements of amenity horticulture and grass maintenance in parks, open spaces, housing areas and highways throughout the borough; sports pitch maintenance; children’s play areas; security patrols; arboricultural works within parks. Many sites have permanent static presence; fees are taken for sports and allotments and bookings managed.
The Client set up is in four relatively independent Neighbourhoods: we have mirrored the Client structure in order to achieve successful local relationships, not only with Client officers but also with the local interest groups.
A further feature of the contract is that the budget is managed on behalf of a range of internal client departments, all with their own priorities. In order to ensure a high quality of customer service and to meet the sometimes conflicting demands of all the various stakeholders.
The Borough entered London in Bloom for the first time in 2006 and scored Bronze, increasing to Silver in 2007, with judges commenting that “The second year of a long term 14 year contract bodes well – it could deliver much of its potential…..a lot of new staff team members … have re-invigorated the enthusiasm within the Borough. Watch this space in future years”. Silver status was retained in 2008 and again in 2009 with a higher score on each occasion. 2010 to 2016 saw continued success with increasingly higher scores and the retention of our silver status.
In March 2010, following four successful years working in partnership with the Royal Borough of Kingston upon Thames, Quadron was invited to take over the management of the borough’s nine local nature reserves that had previously been managed in-house. These include some Scheduled Ancient Monuments (SAMs). One example is Castle Hill, the site of a 13th Century Moated Farmhouse. This is deemed by English Heritage as being under threat and Quadron is working with volunteers from the Lower Mole Countryside Project to improve the access in and around the site. Another SAM is Tolworthy Court Farm Medieval Moated Manor. All these sites are managed by Quadron with key work being done by our colleagues at Red Kite Conservation Services.
July 2010 saw success for the partnership with the award of the first two Green Flags. Canbury Gardens and Churchfields Recreation Ground were recognised as some of the country’s best green spaces when they received this prestigious award. Judges were impressed with the well-maintained facilities, excellent use of green space and high standard of safety and security.